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Please read our FAQ below for answers to your most asked quesions prior to submitting your Web related question.

Please fill out our form on the 2011 Marin Bikes web site here.

Frequently Asked Questions




  • How do I find my nearest dealer?

    You can find your local Marin Bikes Dealer by using our dealer locator. If you are outside the US please use our international dealer locator.


  • Do you sell direct?

    We do not sell direct. If you would like to purchase a Marin bike please visit your local Marin Bikes Dealer.


  • What size bicycle do I need?

    There are many factors to choosing the right size bicycle. Arm, torso and leg length plus fitness level and flexibility are very important factors in the sizing process. For this reason, visiting your local dealer to fit you to a bicycle and provide test rides to ensure comfort and safety is the best way to get you on the proper size bike. You can also refer to our Sizing Reference Chart. This will help you identify what size best fits your needs.


  • I broke my Derailleur Hanger, where can I purchase a replacement?

    Replacement derailleur hangers can be purchased through your local Marin Bikes Dealer or you can visit http://derailleurhanger.com. Have your bike's Serial number and model name handy when contacting a dealer for your replacement part. This will help them order the correct part for you. Your serial number can be found underneath the frame around the Bottom Bracket(area of frame where the cranks are attached to the bike). A Replacement Hanger chart can be found on our Resouces Page.


  • Do you have replacement decals for my older bike?

    Sorry but we do not have decals for your older Marin Bicycle, but we do have current year down-tube decals and head badge kits for sale on our online store.


  • Can you send me a service manual for my bicycle?

    We have downloadable versions of our Manuals in our Resources section of our website.


  • Can you send me a catalog?

    We do send catalogs within the US, but to preserve our natural resources we recommend utilizing our website to find information on our bikes. To receive a catalog, please send your name and full address to us using our Contact Form. If you are located outside the US please contact your local distributor through our Contact Page.


  • How do I find the weight of your bicycles?

    We do not publish bike weights as they often do not reflect accurate comparisons with other brands. Companies will vary on how they weigh their bikes. Criteria such as frame size and inclusion of pedals make big differences on weight values. Please send weight request to us through our Contact Form with the model, size and year of the bicycle and we can provide an accurate weight for you.


  • Do you sell frame-sets?

    We have a very limited selection of frame-sets for sale. Please contact your local Marin Bikes Dealer for pricing and availability.


  • Can you repaint my Marin bicycle?

    We do not repaint bicycles or offer custom paint jobs at this time.


  • How do I get sponsorship from Marin Bikes?

    For sponsorship inquiries please email resumes to sales@marinbikes.com. In your message please include: Racing discipline (example: Road, Downhill, etc), Age, Category and location. Be sure to include if you have any relationships with a local Marin dealer and your plans on the coming season. Also include what forms of outreach or promotion you utilize for your current racing program (coaching, volunteering, Facebook, Twitter, any forms of video feed, etc)


  • Do you have touch up paint for your bicycles?

    Due to the environmental impacts of producing and storing extra paint we have ceased to carry touch up containers. If you have a bike in need of some paint repair the best solution is to visit your local car repair or hobby store. Both of these resources have large assortments of paint and paint pens perfect for filling nicks and scratches. They also carry gloss and matte clear coats to match your frame finish.


  • I have a warranty problem or technical issue with my bike, what should I do?

    Please take your complete bicycle and proof of purchase to your local Marin Bikes dealer and have the shop contact us to solve your issue. Please note you are responsible for any labor performed and the cost of return shipping any parts/bicycle back to Marin. A proof of purchase is mandatory to validate the warranty.


  • Still have a Marin Bikes question?

    For general inquiries, please fill out our Contact Form.
    If you have Technical questions, please fill out our Ask a Tech Form.
    For web site functionality related questions or issues, please fill out our Web Comments Form.






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